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Project Design and Management
Project Management Skills Project Proposal Development and Presentation Skills Project Monitoring and Evaluation Skills Project Monitoring, Evaluation, Accountability and Learning (MEAL) Skills Participatory Assessment Monitoring and Evaluation (PAME) Training of Trainers/Facilitators (TOT/TOF) Management of NGOs and CBOs Community-Based Sustainable Development Participatory Development Methods Conflict Management and Reconciliation Skills Resource Mobilization and Fundraising Skills
Employee Wellness
Gender Mainstreaming Personal Grooming & Self-Management Self-Management for Impactful Impression Managing Multiple Generations in the Workplace HIV/AIDS & Substance Abuse Awareness Program Basic First Aid Fire Safety Awareness Staff Wellness Program Occupational Health & Safety
Organisational Effectiveness
Self-Management for Enhanced Productivity HR for Non-HR Managers Crisis Communication & Reputation Management Effective Communication Skills Strategic Communication Skills Talent Management & Succession Planning Managing Uncertainty for Better Outcomes Effective Report Writing Managing Inclusion & Diversity Personal Financial Management Total Quality Management Records Management Organisational Change Management Emotional Intelligence at the Workplace Managing Workplace Productivity
Leadership and Management
Strategic Leadership Program for Managers Transformative Leadership & Management Program Leadership & Performance Management 360 Degree Leadership & Management Leadership Excellence & Performance Management Strategic Management & Business Planning Performance Management Using the Balanced Scorecard Framework Corporate Governance Building a High-Performance Culture Productivity-Driven Supervisory Skills Competence-Based Performance Management Emotional Intelligence & Leadership Understanding Transformative Leadership Understanding Performance Management Effective Succession Planning
Customer Service Excellence
Beyond Customer Service Customer Service Excellence Excellent Customer Care Customer Service and Relationship Management Skills Selling Techniques and Business Development Negotiation Skills Digital Marketing Understanding Markets for Better Results Emotional Intelligence for Customer Service Entrepreneurship and Business Planning

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